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Reader complaints that taught me things

As y'all know, with a readership as large as the Offbeat Empire's, we get a fair number of reader complaints.
Last week, we got a couple different reader complaints that were super valid, and I wanted to take a minute to share what I learned.

14

Wrapper ads on Offbeat Home & Life and Offbeat Families

I've had a couple readers write in this morning to report that they're seeing what's known as "wrapper ads" on both Offbeat Home & Life as well as Offbeat Families.

This ad behavior is completely expected on Offbeat Families. BUT! Wrapper ad are absolutely NOT a part of the strategy for Offbeat Home & Life.

30

Cursing as celebration: why and how we swear on the Offbeat Empire

This issue has come up for years — does anyone remember "Motherfuckergate" back in 2011? — and our response is generally the same: foul language has been a part of the Offbeat Bride brand since before the website even launched. The copyeditor of my book, Offbeat Bride: Creative Alternatives for Independent Brides, was flagging foul language all the way back in 2006. Ultimately, if you're uncomfortable with swearing, Offbeat Bride just isn't going to be a great fit for you. That said, we DO have a very specific way we generally use curse words…

289

Liberal bullying: Privilege-checking and semantics-scolding as internet sport

You might ask yourself, "Hmm, what's the biggest challenge the Offbeat Empire deals with on a daily basis?" You might ask yourself, "Is it complaints from advertisers who are offended by the content?" (Nope: that's happened exactly once in almost six years. Our advertisers work with us because they like our content.)

"Is it angry comments from conservative readers who are offended by the content?" (Maybe once a month, we'll get a drive-by hate blast from someone who thinks gay marriage is awful, or breastfeeding is gross, or family cloth is disgusting. But really, it's pretty rare.)

So, if it's not advertisers or conservatives, what's the biggest challenge we deal with every day? The challenge that has my editors second-guessing every post and quaking in fear, just waiting for the awfulness to begin? It's attacks from our fellow progressives.