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How to submit the world's most perfect bug report

I have been taught the most magical method of submitting tech support requests that make it easy for developers (or anyone!) to understand what the problem is, so that they can hopefully fix it.

I'm slowly training my staff to use this method, and while it takes some getting used to… it's a game changer. Yes, it's helpful when you're trying to tell someone what's busted on a website, but it's also helpful when calling your ISP, or your cable provider, or the person who made your computer. It's basically the best way ever to get help from someone. Here's the template:

Ever have trouble reaching ALL the Offbeat Empire sites?

Sometimes our anti-spambot tools get confuse and misidentify legit readers as spambots, and dark them out. There's no error, no messaging… there's just NOTHING. You've been darked out. The pages just stop loading. There's no error, no messaging… there's just NOTHING. Here's what to do if you accidentally get darked out.

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Meet Offbeat Bride's newest header character: Fierce

It's been a year since we introduced a new character to Offbeat Bride's header, so it's high time that I introduce you to the newest lady to grace the top of our pages. We call her FIERCE, and you'll be seeing her in rotation of the header of Offbeat Bride starting tomorrow.

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7 totally free Photoshop alternatives for adventures in photo editing

Wearing a lot of hats is one of the major down-sides perks of running a small business. And if you're jumping into self-promotion and online advertising, "graphic designer" may end up being one of those hats. Here are some totally free editing tools for your banner-making, photo-cropping, and avatar-creating needs so you won't end up having to use MS Paint.