1.1k

"Yeah, Totally!": Don't confuse interest with commitment

When you're doing something big and interesting (like, oh, say, organizing an online community) and are looking for people to help, please, for the love of niches and all that matters to you, understand that not all yeah totallys are created equal…

1.3k

Teach me to be AWESOME: How to write a DIY tutorial

At the Empire, we love to see how you do all the amazing things you do. Reader DIY submissions show us so much! We can all learn to cook vegan bacon cheeseburgers, turn coffee tables into chalkboard canvases, and make our own wax seals from buttons. Our DIY archives have a big bright rainbow of how-to-DIY posts, but many of us are hungry, like some kind of craft-zombies, for MOAR BRAINS… err…. MOAR DIYs!

Here's the trick: sometimes we need just a bit of help teaching each other how to do the awesome things we do ourselves. Framing the steps into a process we can repeat with huge success is easy if we all put our teacher hats on. Here's a great outline for teaching us all how to be YOUR kind of awesome – how to write a DIY tutorial.

2.8k

The 24-Hour Reply Rule

Stating the obvious here: dealing with drama when you work with an online community can get a little overwhelming. Whether it's moderating comments, moderating forum content or internal blogs, or just dealing with contact from readers or members, there is a lot of potential for being in a situation where you're dealing with really unhappy people. This is why I have my 24-hour rule…