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How to talk to (and about) your clients when their gender identities are complex

Gender identities are complex, and the words we use to talk about gender are constantly evolving. Whether or not you spend a lot of time in a gender-ambiguous world, as a business-owner, you need to know that it's important to be aware of the different ways people can gender identify, and that it's even more important to respect those identities. It's not always easy to discern someone's gender identity by sight, so here are three different ways I've gone about determining how my clients identify in a subtle, respectful way…