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How to tell a publisher you're unhappy with their website (and actually get them to consider making changes)

Over the past eight years, I've dealt with thousands of complaints from readers… ranging from the completely baffling the to the hugely helpful. I've noticed a few patterns in what makes the difference between constructive and helpful feedback vs extremely frustrating feedback. The next time you're unhappy with a publisher, here are my suggestions for how to make sure your feedback is heard and acted upon:

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Ever have trouble reaching ALL the Offbeat Empire sites?

ometimes our anti-spambot tools get confuse and misidentify legit readers as spambots, and dark them out. There's no error, no messaging… there's just NOTHING. You've been darked out. The pages just stop loading. There's no error, no messaging… there's just NOTHING. Here's what to do if you accidentally get darked out.

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On getting hit by a bus, and wincing sausage factories

Last week after I returned home from the first leg of my Lovesick Expo travel, I was rushed to the ER and ended up having emergency abdominal surgery. I was in the hospital for a week, and am looking at another four weeks of recovery. This is seriously fucked up… but you know what's amazing? The fact that the team of people who I work with at the Offbeat Empire is so amazing that even when I get hit by a metaphorical bus, the sausage factory barely even winced.

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Offbeat Bride mentioned in Mobile Beat Magazine

Offbeat Bride was featured recently in Mobile Beat Magazine, an industry publication for DJs, VJs, and KJs. The post was written by a longtime Offbeat Bride vendor, Staci from Revolution Weddings. It's always so great to hear when our vendors have such a great experience with us that they want to share it with other folks in their industry!